Comments on: 50 Things Your Customers Wish You Knew

By: Tui

Tui — Thu, 11 Aug 2011 03:39:54 +0000

What an interesting read! I’ve often wondered from a customer’s perspective how they think, what they feel when dealing with you. Myself as a customer, I have certain expectations and standards. I would like to walk away with a smiling face and give them repeat business. So with these standards in mind from a consumer or sale level, I would set an example of what to do or not to do Stepping into their shoes for a change! Cheers.

By: 50 Things Your Customers Wish You Knew | JazminHupp.com

50 Things Your Customers Wish You Knew | JazminHupp.com — Sun, 07 Aug 2011 01:36:07 +0000

[...] matter what type of business you run, this list by Sonia Simone is required reading. Keep these in mind whether you’re writing web copy or [...]

By: JazminHupp.com » Blog Archive » 50 Things Your Customers Wish You Knew

JazminHupp.com » Blog Archive » 50 Things Your Customers Wish You Knew — Mon, 18 Jul 2011 22:55:17 +0000

[...] matter what type of business you run, this list by Sonia Simone is required reading. Keep these in mind whether you’re writing web copy or [...]

By: Jeremy Brown

Jeremy Brown — Sat, 09 Jul 2011 07:02:22 +0000

Echoing what Glenn said, it amazes me how often businesses don’t listen when their customers are telling them something. Maybe it’s arrogance, but whatever it is we are seeing a shift towards greater customer service.

I for one, am very pleased by this shift. We can all thanks social media for it.

The businesses that fail to see this shift will be the one’s that will be kicking themselves in the ass wishing they actually paid attention.

By: Ask your clients for feedback

Ask your clients for feedback — Wed, 25 May 2011 13:20:17 +0000

[...] enlightenment on the client perspective, have a look at Sonia Simone’s fantastic article ‘50 Things Your Customers Wish You Knew’. var addthis_language = [...]

By: What’s the Difference Between Content Marketing and Copywriting? | Copyblogger

Sun, 06 Feb 2011 17:49:45 +0000

[...] the Author: Sonia Simone is CMO of Copyblogger Media and founder of Remarkable Communication. Share your content and copywriting insights with her on [...]

By: 13 Emotion-Based Headlines That Work | Copyblogger

13 Emotion-Based Headlines That Work | Copyblogger — Tue, 01 Feb 2011 05:05:28 +0000

[...] the Author: Sonia Simone is CMO of Copyblogger Media and founder of Remarkable Communication. She’d love to hang out with you on twitter. [...]

By: Are Sales Slipping Through Your Fingers? Close the Deal with Logical Benefits | Copyblogger

Tue, 01 Feb 2011 05:04:35 +0000

[...] the Author: Sonia Simone is CMO of Copyblogger Media and founder of Remarkable Communication. She’d love to hang out with you on twitter. [...]

By: Why Emotional Benefits Are the Key to Reader Response | Copyblogger

Why Emotional Benefits Are the Key to Reader Response | Copyblogger — Tue, 01 Feb 2011 05:02:52 +0000

[...] the Author: Sonia Simone is CMO of Copyblogger Media and founder of Remarkable Communication. She’d love to hang out with you on twitter. [...]

By: Week 13 – Consistency, Call to Actions and Outsourcing Your Woes Continued | Natan's Marketing Experiment

Mon, 17 Jan 2011 04:52:31 +0000

[...] get started on the right foot, I highly recommend reading the 50 things your customers wish you knew, by Sonia Simone, a personal favorite of [...]